Privacy Policy

Last updated: February 9, 2026

Brand Vigilant ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our brand protection platform and services.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Company/organization name
• Billing information (processed securely through our payment providers)
• Brand assets you choose to protect (domains, keywords, logos)

Usage Information

We automatically collect certain information when you use our platform:

• Log data (IP address, browser type, pages visited)
• Device information
• Platform usage metrics and analytics

Threat Intelligence Data

To provide our services, we collect and process:

• Domain registration data from public WHOIS databases
• SSL certificate information from Certificate Transparency logs
• DNS records and hosting information
• Screenshots of suspected phishing sites

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our brand protection services
• Monitor for threats to your brand and send alerts
• Process takedown requests on your behalf
• Process payments and manage your subscription
• Send service-related communications
• Comply with legal obligations
• Analyze usage patterns to improve our platform

3. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform (hosting, payment processing, email delivery)
• Takedown Recipients: When you initiate a takedown, we share relevant information with domain registrars, hosting providers, and abuse contacts
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure cloud infrastructure with redundancy

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

• Personal information is deleted within 30 days
• Anonymized analytics data may be retained for service improvement
• Certain data may be retained to comply with legal obligations

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Delete your account and data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: Brand Vigilant, London, United Kingdom